Lean Tools – Locking down the CA in the PDCA cycle for complex business processes

The beauty of this tool is that it helps teams to develop all the parts of a process at once, so that measuring and managing is considered at the same time as developing processes and writing procedures. It's also easily communicated to multiple process users, making it much easier to achieve a standard approach.

Lean Leadership – Respect for people. Why you don’t need to worry about the 8th waste

The lean world is fairly divided on the legitimacy of 8th Waste - the waste of untapped human potential. To me it’s pretty clear that if you’re following the principles of respect for people, it’s very hard for this waste to exist and in fact, it’s not really waste, it’s just a sign that your fundamentals aren’t in place yet.