Intentional Living – Why Why Why?
Without a strong Why for change I believe it’s easy for the part of our brain that prefers comfort, rest and a lack of discomfort of any kind to convince us that our need for change is much less urgent that our need to eat, sleep or watch TV.
Lean Tools – Locking down the CA in the PDCA cycle for complex business processes
The beauty of this tool is that it helps teams to develop all the parts of a process at once, so that measuring and managing is considered at the same time as developing processes and writing procedures. It's also easily communicated to multiple process users, making it much easier to achieve a standard approach.