When starting out with Lean Key Performance Indicators (KPIs) – Less is More

In a post I wrote earlier this year, I talked about the key pitfalls of visual display boards and some tips for avoiding them. I briefly mentioned what I believe is a key fundamental for new lean practitioners or those new to visual display boards which is to avoid having too many Key Performance Indicators … Continue reading When starting out with Lean Key Performance Indicators (KPIs) – Less is More

Lean Leadership – How culture grows through empowering people to change their own processes

As I watch our team members explain how they or their team personally changed their own work processes for the better, I am reminded both of how far the culture has come in nearly three years and of the truth that lean culture grows out of the empowerment and commitment of people.

Lean Tools – Locking down the CA in the PDCA cycle for complex business processes

The beauty of this tool is that it helps teams to develop all the parts of a process at once, so that measuring and managing is considered at the same time as developing processes and writing procedures. It's also easily communicated to multiple process users, making it much easier to achieve a standard approach.